Some large store sellers may send gifts first and then ship because they have many warehouses, or because of inventory reasons. This is the reason for the difference in area and time.

But it is also possible that Taobao sellers want to reduce the return rate, etc., and send gifts first for trial, so that genuine products cannot be returned, because gifts and genuine products are integrated when placing an order, and the use of any one that is not the reason for the goods will lead to no refund. (Subject to the actual situation.)

Buy the order and get the gift for delivery in a few days?

Under normal circumstances, it will be shipped within three days after placing an order

JD.com Why are genuine products and gifts shipped separately?

It may be that the merchant shipped the products separately from the gifts. Gifts are generally shipped first when they are in stock, and the products may have to be transferred, which will arrive slower. If you are not at ease, you can consult the customer service. If they are indeed developed separately, you can ask the customer service for the courier number of the product. However, if you contact the customer service of the merchant and the customer service says that they are not shipped separately, that is, the merchant missed the product and only packed the gift. Ask them to resend it.

JD.com How can gifts and genuine products be shipped separately?

JD.com gifts are shipped separately from genuine products because JD.com gifts are often because of promotional products, and it is possible that the gifts and the products sold are not from the same store, because it may be a promotion organized by JD.com, not a promotion organized by the store, so the gifts and the products sold may be shipped separately, and from time to time they will be split into two orders. This actually has no effect on consumers, and they can all receive gifts.

Do you need to return the gifts given by overtime delivery when returning them?

You need

to buy the goods, and you need to return the gifts together when returning the goods. The main product and gift have been returned to the self-operated seller and meet the return criteria: refund according to the actual payment amount of the buyer; the main product has been returned to the self-operated seller, but the gift has not been returned to the self-operated seller, and the main product meets the return criteria: the main product cannot be fully refunded. The main product that applied for a return has been returned to the self-operated seller, but the gift has not been returned to the self-operated seller, and the returned main product meets the return criteria: Since the gift was obtained by purchasing the main product, the main product cannot be fully refunded, and the price of the gift allocated to the corresponding main product needs to be deducted.