Open the app and log in to your order account, click Personal Center to find the order, and then click After-sales Details to see the logistics information of the order number you filled in. You can also directly use the return order number to check on the express official website

What should I do if Amazon self-shipped goods are returned by security inspection?

If you encounter this problem, just follow the process. Customs tells you that you can pay taxes, so you can pay them if you want, and return them if you don’t want to.

The courier company tells you to pay the return shipping fee. You can decide whether to give up the return or continue to return the goods

Amazon buyer compensation sample template for lost goods?

Hello, dear Amazon customer service team:

I purchased [product name] on the Amazon website on [date], but unfortunately, the product was lost during shipping. I have contacted the logistics company, but they cannot find the product.

I hope to get proper compensation to make up for the loss I suffered as a result. The price I purchased this product is [product price]. Please give me corresponding compensation according to Amazon’s compensation policy.

In addition, I also hope that you can deal with this matter ASAP and give me a timely reply. Thank you for your understanding and cooperation, and look forward to your reply.

Sincerely

Salute

[your name]

How long does it take for Amazon to initiate a return to be processed?

Amazon’s return processing time depends on different circumstances. Generally, Amazon will process the refund within 3 to 5 business days after receiving the return. However, the specific return processing time may be affected by the following factors:

1. Item Type: Different types of items may require different processing times. For example, standard items may have faster return processing times than special items such as custom products.

2. Reason for return: If the return involves quality problems, damage or wrong delivery, Amazon will usually process the refund more quickly.

3. Return logistics: The speed of return logistics will also affect the processing time. If the return courier is slow, it may delay the refund processing time.

Generally speaking, Yama will try its best to process the return in the shortest time and notify the user of the refund situation in time. If the return processing time exceeds expectations, it is recommended that you contact Amazon customer service to understand the specific situation and consult the processing progress.