Open the app and log in to your order account, click Personal Center to find the order, and then click After-sales Details to see the logistics information of the order number you filled in. You can also directly use the return order number to check on the express official website
Is there freight insurance for Amazon returns?
Amazon cross-border e-commerce has return freight insurance service, which is called Amazon cross-border e-commerce freight insurance. This is an insurance service designed to provide a safer and more reliable shopping experience for cross-border e-commerce consumers. When purchasing cross-border goods, consumers may encounter some problems, such as damaged goods, lost goods, returns, etc. However, there are obvious differences between overseas purchases and domestic purchases, as follows:
The cost of returning and changing goods is extremely high. Although overseas purchases can be returned and exchanged within 30 days without the goods being used and the accessories intact, there is no freight insurance, which also means that the cost of returning and changing goods is extremely high. If you don’t like it, you can return it if it is not suitable. This purchase method is not advisable for overseas purchases.
The timeliness of express delivery is not strong. Overseas purchases are shipped by Amazon in the United States, Britain, Japan and Germany simultaneously, and it will take about half a month at the soonest. If you want to give gifts for festivals, it is recommended to buy one month in advance.
The price difference cannot be refunded.
The above information is for reference only. If you have any questions, you can consult Amazon customer service or relevant legal personnel.
What kind of express is Amazon to China?
It is Amazon FBA
FBA (FulfillmentbyAmazon), which means that the seller directly sends the inventory of the products sold on Amazon to the warehouse in the Amazon local market. When the customer places an order, the Amazon system will automatically complete the subsequent delivery. The simple understanding is Amazon logistics. Amazon FBA is somewhat similar to JD.com. It is a one-stop logistics service provided by Amazon including warehousing, picking and packing, delivery, collection, customer service and return processing.
Amazon Global Return Process?
The process is as follows:
1. Click Return at the order office, select I want to return, select the reason for the return, print the return label, wrap the returned goods, and hand them over to the courier together with the return label.
2. If you choose to pick it up by yourself, you need to complete the appointment on the Amazon Global Return Self-Pickup Service page, and go to the appointment time and place.
3. The returned goods need to be consistent with the information displayed on the order page. If the goods are not damaged, missing, used, etc., and within 30 days from the date of delivery, postage will be waived.
I hope the above information is helpful in answering your questions.
