Generally, when Amazon returns goods, you can call the seller’s phone number to communicate, or you can also communicate through online customer service. You need to provide the reason for the return and provide relevant information!
Who pays the return shipping fee for Amazon buyers?
According to Amazon’s return policy, if the reason for the return is Amazon’s mistake (for example, the goods are damaged, defective or not as described), Amazon will bear the return shipping fee. However, if the reason for the return is caused by the buyer (for example, the buyer changed his mind, ordered the wrong item, or the item did not perform as expected), the buyer needs to bear the return shipping fee. Amazon also offers prepaid return labels that the buyer can purchase, thus making the return process more convenient, but the buyer needs to pay the label fee.
Can Amazon buy a product with its name written on it and still be returned?
Depending on the return policy, it may or may not be returned. According to Amazon’s return policy, if the purchased product is unused, unopened, and not damaged, it is generally possible to apply for a return. However, if the name is written on the book, it may be considered to have been used, so Amazon may refuse the return request. At the same time, if you plan to return it, it is best to check the status of the book immediately after purchase to avoid the return deadline or the book itself. If you are not sure if you need the book before purchasing the book, you can consider conducting more research and evaluation online to avoid wasting money and time. In addition, you can also consider choosing a reliable seller or platform when purchasing to reduce the risk of problems.
Amazon Global Return Process?
The process is as follows:
1. Click Return at the order office, select I want to return, select the reason for the return, print the return label, wrap the returned goods, and hand them over to the courier together with the return label.
2. If you choose to pick it up, you need to complete the appointment on the Amazon Global Return Self-Pickup Service page, and go to the appointment time and place.
3. The returned goods need to be the same as the information displayed on the order page. If the goods are not damaged, missing, used, etc., and within 30 days from the date of delivery, postage will be exempted.
Hope the above information is helpful in answering your questions.